The SP 360 is committed to the reliable and efficient provision of services to all its customers and their absolute satisfaction, through a strictly customer-centric approach that simultaneously aims at maximum efficiency for the customer and maximum efficiency of its Quality Management System.

The company treats all its customers with the same approach and logic, considering that all particular requirements of the customers must be satisfied.

In order to achieve the above, SP 360 has defined specific key quality objectives that are constantly reviewed and which aim to:

• To continuously improve the quality of services offered to customers
• In creating a sense of safety and confidentiality that its customers should have.
• To confirm that the company’s processes are working efficiently

For the implementation of the Quality Policy, SP 360 serves with dedication the following principles:

• Every employee or partner of the company represents it and is responsible for the quality of his work
• All employees or partners are fully informed about the Quality Management System and take care of its implementation, under the supervision and guidance of the Management and the Quality Management Manager.
• SP 360 provides the required material and immaterial resources (with continuous training and modern hardware equipment) to achieve the quality objectives and the virtualization of the customer.
• The internal quality control check of the company is continuous and aims to improve the Quality Management System
• SP 360 has appointed a Quality Management Officer who reports to Management and has the responsibility and obligation to act independently to ensure that the company’s Quality Management System operates and is maintained in accordance with the ISO 9001:2015 standards.